No, there is no timed entry. Doors open at 5 p.m. Last entry to the event is 8 p.m., and the event concludes at 8:30 p.m.

Parking is available on the North and South Lots.

While parking for the event is free*, lots are filled on a first-come, first-served basis and may reach capacity. If lots are full, limited street parking within the boundaries of Forest Park also is available for free.

*To receive free parking for the event, pull a ticket at the parking lot entrance kiosk and keep that ticket to scan upon exiting the lot.

Prior to the event, the Zoo closes to the public at 4 p.m. (all pathways, restaurants, exhibits and attractions will no longer be open.) Doors will re-open at 5 p.m. for the event. Zoo guests planning to attend Boo at the Zoo will need to exit the Zoo and have their event tickets scanned for re-entry starting at 5 p.m.

Buying tickets online is the best option as the Zoo is experiencing high call volumes. Tickets do sell out, so buying in advance is recommended.

For those unable to access the Zoo’s website, please call (314) 646-4797, option #2, to speak with a representative. Lines are staffed daily from 9 a.m. to 5 p.m.

The Zoo's wheelchair, stroller and ECV rental fees apply for this event.

Groups of 15 or more may receive a discounted rate on tickets when bought and paid for at least eight days prior to your visit date. To buy group tickets, please call (314) 646-4781, or visit the Group Ticket Desk at the North Entrance, open daily from 9 a.m. to 3 p.m.

Inclement weather with precipitation or high winds may hinder some displays from working correctly. We apologize for any inconvenience.

In case of a cancellation due to weather or other unforeseen circumstances, the Zoo will update its website and social media by 3 p.m. on the day of the event. Ticket holders also will receive an email. (If no guest alert has been posted by 3 p.m., the event will continue as planned.) If you have tickets for a canceled event, you will receive a full refund on the credit or debit card used to purchase. The Zoo will do its best to issue refunds promptly.

For any issues related to online ticket purchases, please call (314) 646-4797, option #2, or email guestrelations@stlzoo.org. A Zoo representative will follow up with you as soon as possible.