Registration Types
Early Bird Zoo Friends Online Registration
Early Bird Online Registration for Zoo Friends members will open on February 16, 2009 and close at Noon on February 20, 2009. A portion (up to 75%) of program spaces will be available for online registration.
Early Bird Mail-in Registration
To be eligible for Early Bird Mail-in Registration, your envelope must be RECEIVED by 4 p.m. on February 13, 2009. By random draw lottery, all envelopes from current Zoo Friends are processed first, followed by envelopes from the general public. Due to the volume of mail, completion of Early Bird Mail-in Registration may take one to two weeks. Your confirmation will be mailed or sent by e-mail beginning February 23, 2009.
NOTE: Please choose either Early Bird Online Registration or Early Bird Mail-in Registration if you are a Zoo Friends Member. Processing fees will apply for duplicate registrations.
Daily Registration (after Early Bird Mail-in Registration)
Any envelopes received after February 13, 2009 will be held until all Early Bird Mail-in Registrations are processed. They will be processed in the order received.
Online registrations will reopen for Zoo Friends and the general public on March 2, 2009.
How To Register
Advance registration is required for all programs.
Registrations will be accepted until two weeks before the date of the program for which you are applying.
If you are mailing or dropping off registration forms for Camp Joey, Camp KangaZoo, or Teen Camp, please submit one Camp KangaZoo Registration and Health/Information Form per child. For all other programs, please submit a Household Registration Form.
Participants may register for only one session of each program title, and must be the appropriate age or grade level to attend the program chosen. For Camp KangaZoo, participants may register for one session of each topic.
Participants may not make up or receive a refund for missed programs. No exceptions will be made.
Please Note: Fax, e-mail and phone registrations will not be accepted.
Buddy Registration System (Camp Joey, Camp KangaZoo, and Teen Camp only)
If your child wishes to register in Camp with another child, the two forms must be mailed together. Only one "buddy" may be included in your envelope.
If your child's buddy is not the same for both Camp topics, two registration envelopes will be required for your child (each envelope will have a Camp form for your child and the buddy).
If the buddy forms are not mailed together, we cannot guarantee that you will be registered in the same Camp session.
For information about registering buddies online for Camp Joey, Camp KangaZoo, or Teen Camp, please click here.
The buddy and his/her family must register for any other programs on a separate form IN THEIR OWN ENVELOPE.
Please Note:
To use the buddy system for Zoo Friends Early Bird Mail-in Registration, BOTH families must be current Zoo Friends members. If one or both families are not current members, you may use the buddy system in the General Public Early Bird Mail-in Registration, or after, in the Daily Registrations.
(See example shown below.)
Registering Grandchildren
If you are a member of the Zoo Friends at the Grandparent/Family level or above, you may register your grandchildren using Early Bird Zoo Friends Online Registration, Zoo Friends Early Bird Mail-in Registration or after the Zoo Friends discounted prices.
If you are a member of the Zoo Friends at the Zoo-Goer or Senior level, you may only register your grandchildren in the General Public Early Bird Mail-in Registration or after at the general public prices.
If you are not a member, you may register your grandchildren in the General Public Early Bird Mail-in Registration or after at the general public prices.
NOTE: The signature of a parent/legal guardian for the Claims Release and Medical Consent is required for all participants under the age of 18 (see registration forms).
May I Register Other Family Members and Friends?
Only immediate family members living in the household may be included on the Household Registration Form or online registration order (see grandchildren exception above). Any nieces, nephews, visiting cousins, friends, out of town guests, etc. must have their own Registration Form and be mailed in their own envelope or register themselves online.
Preparing Your Envelope
Before mailing or dropping off your envelope, check to make sure it includes the following (any missing information may delay your registration while we attempt to contact you):
- Completed registration form(s)
- all membership information (if applicable)
- all household information (name, address, phone numbers)
- all participant(s) information including birth dates and grade levels
- appropriate signature(s) on the Claims Release for each adult participant and/or legal guardian for participants under the age of 18
- completed Medical Consent information and appropriate signature of parent or legal guardian for each participant in Youth, Camp KangaZoo, Keeper-For-A-Day, Trainer-for-a-Day and Adult programs
- Complete Payment
- Camp Gift Certificate - enclose as full or partial payment for a week of Camp KangaZoo
- Credit Card - include complete credit card information on your form(s), your account will only be charged for programs in which you are enrolled
- Check - A SEPARATE CHECK is required for each program. We will deposit checks for programs in which you are enrolled, and we will return any checks to you for programs that are sold out. A fee will be assessed for any checks returned due to insufficient funds. All checks should be made payable to "Saint Louis Zoo Education Department." Please write your phone number on your check.
- ONE Camp KangaZoo buddy may be included. Please see "Buddy Registration System."
Drop Off or Mail Your Registration Envelope
Drop Off
SEALED envelopes will only be accepted in the Education Department offices, Monday through Friday, 8:00 a.m. to 5:00 p.m. The Education Department offices are located on the lower level of The Living World building (North Entrance).
Prior to 4:00 p.m. on February 15, 2008, please mark your envelope clearly with either, "ATTN: Zoo Friends' Early Bird Registration" or "ATTN: General Public Early Bird Registration."
After February 13, 2009, please mark your envelope "ATTN: Summer Registration."
Mail - Early Bird Registration
Envelopes must be RECEIVED by 4:00 p.m. on February 13, 2009.
Zoo Friends Members, please mail to:
Saint Louis Zoo Finance Department
ATTN: ZOO FRIENDS EARLY BIRD REGISTRATION
One Government Drive
St. Louis, MO 63110
General public, please mail to:
Saint Louis Zoo Finance Department
ATTN: GENERAL PUBLIC EARLY BIRD REGISTRATION
One Government Drive
St. Louis, MO 63110
Daily Registration (after Early Bird Registration)
Please mail all envelopes to:
Saint Louis Zoo Finance Department
ATTN: SUMMER REGISTRATION
One Government Drive
St. Louis, MO 63110
Status of Registration
After your Registration Form is processed, we will mail a Registration Report.
Please read each of your Registration Report(s) carefully for the following information:
- Confirmed program dates and times (these may be your 2nd or 3rd choice)
- Special notes or directions about confirmed programs such as lunches, program locations, or supplies
- Waiting list information if all program sessions you selected were sold out
Why Am I On A Waiting List?
During the processing of your form, you will be placed on the waiting list(s) if ALL of your session choices for a program requested are sold out. If you are placed on a waiting list, we will not process the payment for that program.
As openings become available, we will notify you to see if you are still interested in the program. If you accept an opening, you will then be asked to pay for the program.
If you are placed into one of your program session choices, you will NOT be placed on the waiting list for other sessions of that program.
Change of Plans
Please notify the Education Department as soon as possible at (314) 646-4544. We are unable to accommodate requests less than two-weeks before the program start date.
NOTE: Online registration processing fees may be higher.
Cancellations
For Camp Joey, Camp KangaZoo, and Teen Camp please notify the education department at least two to four weeks before the first day of the camp session to receive a refund less the appropriate processing fee (see below).
Camp Joey
4 week processing fee = $15
2 week processing fee = $40
Camp KangaZoo & Teen Camp
4 week processing fee = $25
2 week processing fee = $50
For KangaCare and all other programs, please notify us at least two weeks before the first date of the program for a refund, minus an $8 processing fee.
Participants may not make up or receive a refund for missed programs. No exceptions will be made.
Transfers
When possible, we allow a program participant to transfer to another session of the same program or to a different program as long as there are openings and the participant is the appropriate grade level or age.
For Camp Joey, Camp KangaZoo, and Teen Camp, please notify the education department at least two to four weeks before the first day of the Camp session. The appropriate processing fee (see below) will apply.
Camp Joey
4 week processing fee = $15
2 week processing fee = $40
Camp KangaZoo & Teen Camp
4 week processing fee = $25
2 week processing fee = $50
For KangaCare and all other programs, please notify us at least two weeks before the first date of the program. An $8 processing fee will apply.
Parking for Programs
Please allow 15 minutes prior to the program start time in order to park or drop off participants.
Parking and drop-off options include:
- Zoo's parking lots for a fee (members can use their free parking benefit)
- Free parking on streets around Zoo
- Limited 15-minute free parking in front of the Zoo's Administration Building
Camp Joey, Camp KangaZoo, Teen Camp, and Youth Programs - special information about parking and drop-off will be included with your confirmation materials.
Additional Notes:
We reserve the right to cancel programs due to low enrollment or extenuating circumstances. Full refunds will be issued.
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