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Outreach Scheduling Information

Scheduling an Outreach Program

Advance reservations and payment of any fees are required for all programs. (See below: section B To Schedule.)

Please plan your schedule carefully, since it may be difficult to reschedule if your plans change. Please note that Zoo education programs are quite popular and are available on a first-come, first-served basis.

A. Before Scheduling

Review the program to ensure it is appropriate for your audience. Remember that programs can be custom-designed to meet your needs.
Please note: The minimum group size for outreach programs is 10 participants. The maximum group size is 30, unless prior arrangements have been made or you are scheduling a larger assembly program.
If your group wants a series of outreach programs at your site, we will be happy to discuss a tailored curriculum with you. We want to be your partner in maximizing the benefits of our programs and resources. To arrange a special curriculum or develop a contractual program, please contact the Outreach Coordinator at (314) 646-4754 or e-mail outreachrequests@stlzoo.org, or click here to request a program.
For School and Youth Groups:

A minimum of one adult chaperone per group is recommended for all youth programs.
Adult group supervisors must remain with the students throughout all education programs. Please do not make discipline our job.
The minimum age for preschool programs is 2 years of age.

B. To Schedule

Scheduling Hours: To get more information or schedule an outreach program, please contact the Outreach Coordinator at (314) 646-4754 or e-mail outreachrequests@stlzoo.org, or click here to request a program.
Amount of Notice Required: A minimum of eight weeks’ notice is required for all programs if you want to pay by check. Programs scheduled less than eight weeks require credit card payment or purchase order at the time of scheduling.
Information Needed When You Call

Organization/school name, address, phone number, location of program, billing address (if different from location address)
Adult in charge of the group
Age level and number of participants
Program choice
Date and time requested, and alternatives
Credit card information if paying by credit card
E-mail address optional

C. Payment

Fees
For groups scheduling at least 8 weeks in advance, an invoice will be sent promptly. Full payment is due 30 days from invoice date. If your payment is not received within 30 days, your program will be cancelled. For groups scheduling with less than 8 weeks notice, credit card payment or purchase order is required at the time of scheduling. Your reservation is not confirmed until complete payment is received.

Class Length and Pricing

30 Minute Presentations
Fee: $80 (ZMD $65)
Please note: A minimum of two classes must be scheduled.

45 Minute Presentations
Fee: $160 for the first program, $120 for a second program scheduled at the same site on the same day.
ZMD: $130 for the first program, $90 for a second program at the same site on the same day.

Videoconferencing Presentations
Fee: $125 per program, plus connection costs (if applicable)

The following classes are available in a 30-minute format. Other programs may also be available in a 30-minute format upon request. See class description for more details.

Smooth, Rough, Hard and Soft
Creature Cousins Big and Small
Animal A,B,C's
Zoo Colors
One, Zoo, Three
Wild About Reading
Experience the Rotting Log

Assemblies
Fee: $475 (ZMD $400)

Booth Programs
Fee: $160 (ZMD $130) for the first hour and $60 each additional half hour

Distance Learning
Fee: $125 per program plus connection costs (if applicable)

D. After Payment

Confirmations
After receipt of payment, we will mail confirmation materials to you. They will include the date, time and program reserved for your group. Please double-check all information when you receive your confirmation. Keep the confirmation. You should have it with you on the date of your program.

E. Cancellations/Refunds

Please notify the Education Department at (314) 646-4544 or the Outreach Coordinator at (314) 646-4754 immediately if you need to cancel. Another group may be able to take your place.

Refunds

Four Weeks Prior to Program:
A full refund will be issued minus a $5 cancellation fee if you notify the Education Department four weeks prior to your program. There is a $5 cancellation fee per program.

Two Weeks Prior to Program:
You are entitled to a 50% program fee refund if you notify the Education Department two - four weeks prior to your program date.

Less than Two Weeks Prior to Program:
There is no refund for groups that cancel with less than two weeks' notice.

Please note: In the event that your school and/or the Zoo is closed the day of your program due to weather, we will try to reschedule your program or issue a full refund.